Your privacy is our priority. This document transparently explains how hokiteam collects, uses, stores, and protects each user's personal data — in plain language, no fine print.
Hokiteam's data protection framework is built on six core commitments that we uphold every day.
All data you submit to hokiteam — from registration information to transaction details — is encrypted using 256-bit SSL. The same standard used by leading international banks.
Hokiteam never sells, rents, or trades users' personal data to third parties for commercial purposes. Your data is used solely for the operational needs of the hokiteam service.
Users' personal data is accessible only to authorized hokiteam staff who require it to perform their job functions. All access is recorded in the audit log system.
Hokiteam only collects data that is strictly necessary to operate the service, verify identity, and process transactions. No data is collected beyond what is required for these purposes.
Every hokiteam user has the right to access, correct, download, or request deletion of their personal data. These requests will be processed within a maximum of 30 business days.
In the event of a security incident affecting user data, hokiteam is committed to notifying affected users as soon as possible in accordance with applicable procedures.
Hokiteam is committed to protecting the privacy of every user on our platform. This privacy policy is designed to explain clearly and transparently how we collect, use, store, and protect the personal information you provide to us.
By registering and using hokiteam's services, you confirm that you have read, understood, and agreed to this privacy policy. This document applies to all services we provide, including our website, mobile app, and all other hokiteam digital platforms.
This policy is written in English for easy understanding by all our users in Indonesia. If any section is unclear, you can always contact our support team via live chat for further clarification.
In short: Hokiteam does not sell your data, does not share it for third-party advertising, and always protects it with the highest encryption standards. This document explains all the details in full.
Hokiteam collects various categories of information in order to provide users with an optimal and secure service. The following are the types of data we collect:
Data you provide directly:
Automatically collected data:
| Data Category | Example | Required? |
|---|---|---|
| Identity | Full name, date of birth | Required |
| Contact | Email, phone number | Required |
| KYC Documents | National ID / Passport Photo | For withdrawals |
| Financial | Bank account number, digital wallet | For transactions |
| Technical | IP address, device | Automatic |
The data hokiteam collects is used for specific, legitimate purposes and only to the extent necessary. Below is a detailed breakdown of how your data is used:
A note on marketing communications: Hokiteam may send promotional information and special offers to users who have given their consent. You can opt out of marketing communications at any time through the preference settings in your account.
Hokiteam stores users' personal data on servers located in data centers with high security standards. All data is stored in encrypted format and can only be accessed by authorized systems and staff.
Data retention period:
Once the retention period ends, data will be permanently deleted or anonymized so it can no longer be linked to any specific user's identity.
Hokiteam does not sell, rent, or trade users' personal data to third parties for their commercial purposes. However, there are limited circumstances in which data may need to be shared:
All third parties working with hokiteam are bound by strict confidentiality agreements and are only permitted to use data in accordance with hokiteam's instructions for specifically defined purposes.
Hokiteam uses cookies and similar technologies (such as pixels and local storage) to enhance the user experience on the platform. Cookies are small files stored on your device when you visit the hokiteam website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to use key features of the hokiteam platform.
Hokiteam applies comprehensive technical and organizational security measures to protect users' personal data from unauthorized access, disclosure, alteration, or deletion.
Remember: Security is a shared responsibility. While hokiteam applies multi-layered security, you also play an important role by keeping your password confidential and never sharing your account credentials with anyone.
As a hokiteam user, you have a number of rights regarding the personal data we hold. hokiteam is committed to facilitating the exercise of these rights through a simple and transparent process.
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data.
You may request your personal data in a machine-readable format for portability purposes.
You may request deletion of your data, subject to applicable legal retention obligations.
You may request a temporary restriction on data processing under certain conditions.
You may object to the processing of your data for direct marketing purposes.
The hokiteam service is strictly intended for users aged 18 and above. Hokiteam does not knowingly collect or process personal data from individuals under the age of 18.
Age verification is applied during account registration and as part of the KYC process. If hokiteam finds that data has been collected from someone under 18 years of age, that data will be immediately deleted and the account in question will be closed.
Parents or guardians who suspect that their child under the age of 18 has registered an account on hokiteam are advised to contact our support team immediately so the situation can be addressed promptly.
Hokiteam reserves the right to update this privacy policy from time to time to reflect changes in our data practices, technological developments, or new applicable legal requirements. The date of the last update is always shown at the top of this document.
For material changes that may significantly affect user rights, hokiteam will provide clear notice via platform notifications or registered email at least 7 days before the changes take effect.
Your continued use of the hokiteam service after the effective date of any policy changes will be considered acceptance of the updated policy. We strongly encourage you to review this page periodically to stay informed about how we protect your information.
To ensure you never miss important updates, make sure the email address registered to your hokiteam account is active and able to receive notifications from us.
If you have any questions, concerns, or requests regarding this privacy policy or the management of your personal data, the hokiteam team is ready to help. There are several ways to contact us:
For requests related to data rights (access, correction, deletion, etc.), include the following in your message: your registered full name, account email address, type of request, and reason for the request (if applicable). hokiteam will handle every request seriously and respond within a maximum of 30 business days.
We also encourage you to read other related documents: Terms & Conditions and Responsible Gaming for a more complete understanding of how hokiteam operates and protects Indonesia users.
Answers to the most frequently asked questions about data protection and privacy at hokiteam.